Shipping policy

Thank you for shopping with GimbalVD.

ORDER PROCESSING
Orders are processed after payment has been successfully confirmed. Processing times may vary depending on product availability and destination.

SHIPPING TIMES
Estimated delivery times are shown when available during the ordering process. Delivery times may vary depending on the destination, shipping carrier, customs processing, holidays, weather, and other circumstances outside our control.

ORDER TRACKING
When tracking information is available, customers will receive tracking details after their order has shipped.

INCORRECT ADDRESS
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information.

DELAYS
Occasional shipping delays may occur. GimbalVD cannot guarantee an exact delivery date once an order is in transit.

DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or you receive the wrong item, please contact us promptly with your order number and photos of the item so we can assist you.

For shipping questions, please contact GimbalVD through the contact information provided on our website.